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The various features offered by the Freebox OS

Free is recognized for the accessibility of its plans compared to those of its competitors. The operator is currently present in a multitude of countries around the world. To optimize the user experience, it provides its customers with a Freebox configuration platform.

Intuitive, it allows you to personalize the use of the Internet connection.

What is Freebox OS ?

Freebox is the management interface for the Internet box of Free. You can access it via a computer or any other connected terminal. Its application version allows you to enter the parameters of your box.

It is important to remember that this interface was designed for subscribers of the French operator only. You are also invited to limit the sharing of your username and password.

How to connect to your Freebox from home ?

If you want to access Freebox from your home, the device you use must be connected to the network of the box. From your web browser, go to the platform website: mafreebox.freebox.Fr. If this is the first time you are logging in, check the dedicated box to make it easier to get started with the interface. You must then enter the default username and password.

Then, you create a personalized access code.

Once done, the arrow to the right of the interface will start flashing. When your intention to connect reaches the box, it displays a security message that you must validate. In this way, you explicitly confirm your decision to access the platform.

Free has implemented this authentication measure to protect your account from any malicious intrusion.

At the end of this process, you access the Freebox OS connection form. By entering the newly created username and password, you arrive in the advanced settings of the box. When you are connected, the Freebox OS interface is displayed on your screen.

This then allows you to enter the Free equipment configuration tabs.

Connecting outside your home is possible ?

Connection to the Freebox platform is possible even if you are not near the box. To do this, you must first make some settings:

  • Go to the Freebox OS interface;
  • Enter the Freebox configuration section;
  • Accept the option “Enable password authentication” and note the IP address indicated.

To access Freebox OS remotely, enter this IP address in the search bar of a web browser, then press “Enter”. You will then be redirected to the same connection interface as the one displayed on Mafreebox.freebox.Fr.

It is always useful to remember that caution is required when connecting remotely, especially if you are using a public network.

Where is the Free identifier ?

The Freebox identifier is communicated to you when you buy your box. If you have just subscribed to Free, it will be a succession of numbers preceded by the trigram fbx. Otherwise, it will be a series of 8 digits instead.

The identifier is visible on the subscriber file (or initial information file) that was given to you with the Freebox following registration. You will find in this document information concerning your plan, above the section “MY CODES AND IDENTIFIERS”.

If you cannot find your initial information sheet, consult the email confirming your registration to see your username. This email is sent to you as soon as your registration for the package is validated. It includes all the information about your subscription.

You can also find your Free ID on the monthly invoice. This dematerialized document in PDF format also provides all the details of your subscription.

How to change Freebox admin password ?

You can change your admin password at any time. Do this especially if other people have recently accessed your account. To do this :

  • Connect to the Free box management interface;
  • Click on the “Freebox settings” section;
  • Go to the “Access management” section where you can save a new access code.

When you connect away from home, it may happen that the platform notifies you that your password is too weak. Take this warning seriously. To minimize risks, it is recommended to opt for an access code with figures, letters in capital letters and special characters.

To change the password associated with your Freebox ID;

  • Go to the client area of the interface;
  • Select the “My subscription” section;
  • Click on “Change my Free subscriber interface password”;
  • Fill in the fields.

What are the other Freebox setting options ?

The Freebox OS allows you to personalize the use of your Free Internet box. Several functions are available to you. Among these is the management of Frebox OS profiles.

You can indeed create several profiles with an administrator account. To do this, click on the “Profiles” icon at the top right of the interface. Then you select “Add profile”. After having duly completed the information form, you can validate the creation of the profile.

We also have the possibility of using the Freebox to restart the Server of a modem. Just go to the main menu of Freebox OS. Then you click on the Free logo at the bottom of the screen. You can restart the Freebox from the page that appears.

This action is necessary when you make updates or to fix technical problems.